ICT30120 – Certificate III in Information Technology
July 8, 2026 2026-07-15 9:49ICT30120 – Certificate III in Information Technology
ICT30120 - Certificate III in Information Technology
The ICT30120 Certificate III in Information Technology is a nationally recognised qualification designed to provide students with the essential knowledge and practical skills required to begin a career in the Information and Communications Technology (ICT) industry.
This qualification offers a broad introduction to a range of ICT disciplines, enabling students to develop foundational technical skills across areas such as IT support, networking, cloud computing, cyber security awareness, programming, web development, digital media, and systems administration. It is an ideal starting point for individuals seeking entry-level employment or wishing to progress to higher-level IT qualifications.
Throughout the course, students gain practical experience in installing and configuring computer systems, troubleshooting hardware and software issues, supporting users, working with networks, creating basic websites, developing simple programs, and applying cyber security principles to protect digital information. The course also develops essential workplace skills including communication, teamwork, customer service, problem-solving, and critical thinking.
This qualification is suitable for:
- School leavers interested in an IT career
- Individuals seeking entry-level employment in the ICT industry
- Career changers looking to develop digital and technical skills
- Job seekers wishing to improve their employability in technology-related roles
- Individuals planning to undertake higher-level IT qualifications
Graduates of the ICT30120 Certificate III in Information Technology gain a solid foundation in information technology and are well prepared to work in entry-level ICT roles or continue their studies in specialised areas such as networking, cyber security, programming, systems administration, cloud computing, or web development.
The ICT30120 Certificate III in Information Technology prepares graduates for entry-level roles across a wide range of industries where digital and information technology skills are increasingly essential.
Upon successful completion, graduates may pursue roles such as:
- ICT Support Officer
- Help Desk Support Officer
- IT Service Desk Officer
- Computer Technician
- Technical Support Assistant
- ICT Customer Support Officer
- Junior Network Support Officer
- Junior Web Developer
- Junior Programmer
- Digital Support Officer
- Systems Support Assistant
- ICT Administration Assistant
Graduates may find employment in industries including:
- Information technology
- Government
- Education and training
- Healthcare
- Financial services
- Retail
- Manufacturing
- Engineering
- Defence
- Telecommunications
- Professional services
- Small and medium businesses
This qualification also provides an excellent foundation for individuals wishing to specialise in areas such as cyber security, networking, cloud computing, software development, web development, systems administration, or data management through further education and industry experience.
Upon successful completion of the ICT30120 Certificate III in Information Technology, graduates will have the practical knowledge and technical skills required to perform entry-level ICT support and technology-related roles.
Graduates will be able to:
- Install, configure, and maintain computer hardware and software systems.
- Provide technical support and assistance to users in a professional manner.
- Troubleshoot common hardware, software, and network issues.
- Apply basic networking concepts and support network connectivity.
- Develop introductory programming and scripting skills.
- Create and maintain basic websites and digital content.
- Apply fundamental cyber security awareness and safe online practices.
- Use cloud-based technologies and digital collaboration tools effectively.
- Manage digital files, data, and information securely.
- Apply customer service skills when supporting clients and end users.
- Communicate effectively with colleagues, clients, and technical teams.
- Demonstrate problem-solving, critical thinking, and teamwork skills in an ICT workplace.
- Follow workplace policies, procedures, and industry best practices while working with technology.
Through practical learning activities and industry-relevant projects, students develop the confidence to work effectively in entry-level ICT environments and build a strong foundation for ongoing career development.
Core units
BSBCRT301 Develop and extend critical and creative thinking skills
BSBXCS303 Securely manage personally identifiable information and workplace information
BSBXTW301 Work in a team
ICTICT313 Identify IP, ethics and privacy policies in ICT environments
ICTPRG302 Apply introductory programming techniques
ICTSAS305 Provide ICT advice to clients
Electives
ICTCLD301 Evaluate characteristics of cloud computing solutions and services
ICTNWK311 Install and test network protocols
BSBXCS302 Identify and report online security threats
ICTSAS310 Install, configure and secure a small office or home office network
ICTWEB304 Build simple web pages
ICTWEB305 Produce digital images for the web
- – All applicants will complete a Pre-Training Review and a Language, Literacy, Numeracy and Digital Skills (LLND) assessment as part of the enrolment process to ensure the course is suitable for their learning needs.
- – Eligibility For Government Funding in South Australia
- – You must be a resident of South Australia and be one of the following: an Australian or New Zealand citizen, an Australian permanent resident (including humanitarian entrants), or a temporary resident holding a valid visa with appropriate work rights.
- – Applicants from South Australia can confirm their eligibility for subsidised training by visiting www.skills.sa.gov.au.
- – Eligible applicants will complete a Pre-Training Review and a Language, Literacy, Numeracy and Digital Skills (LLND) assessment as part of the enrolment process to ensure the course is suitable for their learning needs.
The assessment is conducted through a combination of knowledge tests, and skills tests.
The following outlines the assessment methods:
- Knowledge Test
The student is required to undertake a written knowledge test during study. This test will be provided to the student by the assessor at an arranged time and the student will be required to individually complete the test. The student may research their answers from the course training materials and notes.
- Skills Test
The student is required to demonstrate a range of skills whilst being observed by the assessor. These activities will be clearly explained and always relate to duties in relevant workplaces. These activities allow the assessor to observe the student apply their knowledge and skills during practical activity.
Students may be eligible for Recognition of Prior Learning (RPL) and course credits, which can significantly expedite the completion of the qualification. RPL acknowledges the skills and knowledge gained through previous work experience, formal and informal training, and other relevant activities. This process involves assessing an individual’s competencies against the unit requirements of the ICT30120 Certificate III in Information Technology.
Students who have completed relevant courses or units from other accredited institutions may apply for course credits, thereby reducing the number of units they need to complete. These options provide a flexible pathway for students to achieve their educational and career goals more efficiently, recognising their existing expertise and qualifications.
To apply for RPL and/or course credits, submit an enquiry and obtain the relevant application form. You will need to complete this form and provide relevant documentation to support your application, such as existing qualifications and evidence of previous work experience. The cost for RPL and/or course credits varies based on the number of units of competency for which you gain recognition, the course fee structure, and any additional assessment or training required. You will receive an approximate cost tailored to your unique situation when you apply.
The ICT30120 Certificate III in Information Technology provides a solid foundation for further study and career progression within the rapidly growing information technology sector.
Upon successful completion, graduates may progress to higher-level qualifications, including:
- ICT40120 Certificate IV in Information Technology
- ICT50220 Diploma of Information Technology
- ICT60220 Advanced Diploma of Information Technology
- Other specialised qualifications in networking, cyber security, programming, cloud computing, systems administration, web development, or data analytics
Graduates may also choose to continue their education through higher education pathways, including:
- Bachelor of Information Technology
- Bachelor of Computer Science
- Bachelor of Cyber Security
- Bachelor of Software Engineering
- Bachelor of Information Systems (subject to the entry and credit transfer requirements of the receiving higher education provider)
With further qualifications and industry experience, graduates can progress into roles such as:
- Network Administrator
- Cyber Security Analyst
- Software Developer
- Web Developer
- Cloud Support Specialist
- Systems Administrator
- Database Administrator
- ICT Project Officer
- IT Consultant
- ICT Manager
AIWER students receive ongoing academic and career support to help them achieve their professional goals. The ICT30120 Certificate III in Information Technology provides an excellent starting point for building a successful career in one of Australia’s fastest-growing industries, with clear pathways to advanced qualifications, university study, and specialised ICT professions.
Student
Domestic
Duration
6 months to 1 year
Fee
- SA Funded (for eligible applicants)
OR
- Fee For Service
Fee For Service – Fee Structure
- Application Fee (not refundable): AUD $250
- Tuition Fee: AUD $4,000
- Materials Fee: AUD $220
- RPL applicants and individuals with relevant industry experience may be eligible for reduced tuition fees. Contact our Admissions Team to discuss your eligibility.
Mode of Delivery
- Workplace
Campus
Location
REGENCY PARK,
South Australia
Intake
Available every month. Please contact AIWER Admissions staff for an exact monthly intake date.
- 02 Feb 2026
- 23 Feb 2026
- 16 Mar 2026
- 27 Apr 2026
- 18 May 2026
- 15 Jun 2026
- 20 Jul 2026
- 17 Aug 2026
- 12 Oct 2026
- 02 Nov 2026
